How Syncing a #SmartDJ playlist to Windows Phone can be a counterintuitive mess!

So, I posted this on my Facebook and I thought I’d share it here too:

Create a Smart DJ playlist using the Zune software and make it a mix of local and marketplace music. Then sync that playlist to your Windows Phone.

Go to the Music+Video hub and hit the “Shuffle All” button. None of that synced Marketplace music is part of the now playing playlist. To get *that* music to play you have to play each individual Smart DJ playlist. Plus, that “synced” marketplace music has the streaming symbol next to it.

So: 1) Why isn’t sync’d marketplace music part of my shuffle all? 2) If that music is going to be streamed anyway then what’s the purpose of putting an actual DRM’d file on my device?

It’s things like this that make me just want to have my Smart DJ playlists pull locally since that will all be part of a complete shuffle…yet, that takes away from the ‘discovering new music’ aspect. And God forbid, you have a SmartDJ playlist that pulls ALL of its songs from the marketplace.

Sheesh, I tell you. That Zune HD is looking mighty nice again.

Understanding my psyche and why I’m retiring my Zune HD

Yeah, I kinda thought this would slip under the radar. I’m voluntarily retiring my Zune HD. Of course people know me as someone who couldn’t see himself using his Windows Phone as a primary media device, but let me help you quickly understand where I’m coming from with this decision.

It boils down to this: I don’t like sitting in front of my Desktop PC, anymore.

I rarely find myself sitting in front of my Desktop anymore. Of course, you could say that Zune HD can be wirelessly sync’d and through WiFi connected to the marketplace, but so can my Windows Phone. Podcasts are also managed directly through the phone as well. Video I rarely sync anymore. I just use the YouTube, MSN Video, or Netflix apps to get that kind of fix. Plus, it’s time to consolidate the number of devices I carry with me at any given time.

Of course there’s still battery issues and space limitations on  a Windows Phone, but through Zune Pass streaming and more use of my Xbox for music, those limitations have become much more tolerable and manageable.

I’ll take this a step further about my desktop: When Windows 8 comes out, I won’t be surprised if all I have at home is a notebook computer and a tablet. No desktop to even speak of. If Skydrive does what it’s supposed to do then I won’t need some gigantic box sitting anywhere in my house to get stuff done. I can have great mobility. :)

My Zune HD hasn’t died on me, it’s simply going into a drawer and will be used for emergencies or long road trips. For now, it’s my phone and Xbox. The PC will have *some* role, but limited in minutes.

That’s all. You may go back to squealing about the Halo 4 launch date announcement.

Apple may be right in taking the Zune “entertainment” tagline.

Recently, there have been people — myself included — who noticed that Apple had used Zune’s “Your entertainment, everywhere” tag for their iTunes product. Of course, the concept of those three words is that no matter where you are, the media that you want to watch or listen to is right there ready for the plucking. When you do a closer inspection, the true conclusion is that Apple is right in using the tagline and, for Zune, that tagline still seems like a promise waiting to be fulfilled.

To understand this, just look at a few issues I continue to have when using the complete Zune ecosystem. By complete, I mean that I have a Zune Pass account, a Windows Phone, a Zune HD, a Windows 7 PC, a Windows 8 CP Notebook PC, and an Xbox 360. Of course, let’s be totally fair and remove the Notebook PC off the table since the Windows 8 CP is only including ‘app preview’ versions of their music and video apps.

That, now, leaves all of these other devices which are supposed to give me my entertainment, everywhere. But let’s be real, it doesn’t. It makes great strides in keeping me connected, but you put it up against iCloud and there really isn’t much by way of Apples to Apples comparison.

Ok, let me demonstrate a bit of what I’m talking about. Take these observations.

Note: After I wrote this article, it seems that it reads more like gripes than justifications of why iTunes should feel free to use Zune’s tagline. Long story short, I still I think iTunes is closer to that realization than Zune is.

Also, Apple isn’t necessarily doing all of these things listed, but Zune has used that entertainment, everywhere tagline long before Apple did and yet there are things Zune still needs to do to not only catch up to Apple but to catch up to this tagline.

1. When you give a song a heart-rating on the Xbox 360, where does that rating go? My PC software doesn’t pick up on that. My Windows Phone doesn’t pick up on that. It just seems to go into this limbo. It might be determining better Smart DJ playlists for the Xbox 360, but can’t my PC software take that into account when I want to start a Smart DJ playlist there?

2. When you download an album on Windows Phone and then sync it to your PC, the sync group isn’t the album. It seems that every individual song is a sync group. That’s cluttered. If I specifically tell my Windows Phone to download an album then, when I sync to my PC, I want to see a tidy sync group list of albums — unless I told my phone to download an individual song or picked all of the songs off an album, one-by-one.

3. My Xbox 360, still can’t see my local collection. Games like SSX are including the ability to take your local music and use it directly in the game, which is great, but that should be a more intuitive system. Whoever is working with the connectivity between Zune and the Xbox 360 should help these companies better tap into the music that I have stored on my PC. I like that I can use some of my personal music to really make the game my own, but it needs to see all of the music that is my own.

4. Windows Phone still can’t access the video marketplace, nor can it allow me to stream music that I already own. A Windows Phone already has paltry storage and now I’m supposed to sync to it music that I *might* want to listen to later. iTunes Match is already doing a great thing by syncing what you own to what’s available in the iTunes store. It may not get everything but that’s already a fantastic start. I’ve started an Indiana Bones project to just stream music on my Windows Phone and see how much real entertainment I can get from that — We’ll see how that goes.

And as far as videos go, come on Zune. Take Netflix. Take VEVO. Make it into  a full-featured Marketplace that we all can enjoy.

5. With Windows Phone being able to manage podcasts, directly from the device, can we reach a point where Windows Phone doesn’t need a PC, at all? By this I mean, if it were able to see my local collection on my PC (via Wifi network) and tap into my video collection, I wouldn’t need a PC at all. I could do everything via WiFi sync if I really want to place physical content on the phone or stream it all, especially if I’m in a WiFi hotspot — like my house.

You know what would be an interesting option: Doing for Zune Pass music downloaded to a Windows Phone, the same that can be done for pictures; deleting them from the device once they’re sync’d to the PC. Once I’ve been out and about in the world, finding great music and putting it on my phone, if I choose to (and I’d actually choose to), I would like to dump that stuff onto my PC and then remove it from my phone. Sounds crazy, but again Windows Phones aren’t necessarily packing 64GB of storage here.

6. What the fk is up with Zune Social? Are they really counting songs that I play using my Windows Phone? I’ll continue to scream from the raftors that Zune Social can bypass Ping in a nanosecond, if only it would become part of the Windows Phone OS. Another pivot in the people hub, that’s all it needs. It’s already there on Xbox 360. I don’t see Social, of any kind, on the Windows 8 CP but I wouldn’t think it’d be too far off to have it as part of the music app or integrated into the People hub like it could be on Windows Phone.

People still feel the Social can succeed if it made things easier to share. Great 3rd party apps are available for Windows Phone. Even, Mehdoh includes a ‘now playing’ feature that tweets what you’re listening to with a picture of the album cover (which I love). However, this type of stuff shouldn’t be needed. Windows Phone is already baked into Facebook and Twitter, so sharing what I’m listening to with my friends should be simpler. Music is a social medium and that should be embraced in every possible way.

7. I’m still not feeling the heart/broken-heart system of rating. Basically that’s saying I either like a song or I don’t. I still feel there should be a middle ground (half-heart) for songs that I want to give a second spin to, but need to filter out from the noise of everything else in my collection. An autoplaylist of songs I’m half-committed to would be nice.

While we’re at it, an autoplaylist of just Zune Pass content would be nice, too.

So these are just a few of the things that occurred to me as I continue to use Zune across all of these platforms. Zune is no Slacker Radio or Spotify, as those services try to embed themselves into as many different OSes and platforms as possible. Zune stayed close to home and placed itself on the Xbox 360, PC and Windows Phone. However, those three devices are still a few tweaks away from fully talking to each other in a manner that truly deserves the tagline: “your entertainment, everywhere.”

I hope that with Windows 8 (and the integration of Skydrive — which seems to be the key here) we see much more tighter integration of Zune’s services (even if those services are no longer called Zune).

  • I truly want to pick up my Windows Phone when I’m out at a mall and listen to a song that’s sitting on my hard drive at home.
  • I want to be able to stream to a Windows Phone a TV show that I missed last night.
  • I want my Xbox 360 to talk with my local collection so I can play what I own
  • Hell, I want my Windows Phone to be able to do the same thing

Simply put, I want my entertainment, everywhere.

Yes, I have no problem retweeting things that iTunes says.

Long Story Short: I always thought that Zune should’ve done more, with its social media voice, to highlight music events and up-and-coming performers. Pretty soon, “Zune” might not even get a chance to do that.

Periodically you’ll see me re-tweet something that is said by iTunes or AmazonMP3 or a host of other music services. I know that you see me, as a Zune MVP, and wonder why that is: Why aren’t I just letting that stuff blow by and just shouting out every possible thing Zune says?

I love Zune, but I always thought that the Twitter account could’ve done more, in terms of discussing current music events and performers. Why didn’t it tweet out interesting news articles about music? Why not point people to an up-and-coming band’s website? Why not engage with more musicians who have twitter accounts and actually tweet from them?

On the other hand, you have iTunes who talks about the Grammys (even though I’m not fond of having 8000 award shows, The Grammys are still relevant and popular), coffeehouse-type performances and what not. In other words, iTunes looks like they’re really engaged in what’s going on in the world of music. Whereas Zune just sounds like it’s more focused on what’s happening with the front page of the Marketplace and making puns about music. It’s nice to a degree, but engagement on social media is key.

Now, I know. There’s corporate standards involved. I know that Zune, as a twitter account, can’t go haphazardly talking with everyone and responding to everything. I also know that there can be a fine balance between happily promoting what you’re doing on your service and what’s going on with music at-large.

Yet, we’re now at a point where Zune, as a brand, is going away. It will be replaced by a music service that will live under the Xbox umbrella. At that particular point, what happens to these Zune social media accounts? Do they get transformed? Discontinued? Merged? Blended? Sliced? Diced? What?

I, personally, would still love to see some official Microsoft account continue to talk about music and media: To point out the free TV episodes available and the hot new music about to be released. I would love to see an Inside Xbox show that discussed upcoming albums and ‘albums you may have missed.” Hell, I would love to see the Green Room podcast brought back as a Microsoft web show that interviewed up-and-coming artists.

All of these things are great for community engagement, bringing awareness to whatever brand gets attached to them. And I would love to see something that’s along the lines of what a Billboard or iTunes Music does.

Zune, I always thought, has done interesting things and has interesting things to say.

I just wish they would say them.

Zune Trek III: The Search for Free

Remember, back in the day, when Zune made it much easier to locate free music and video content. It was practically promoted on the front page pointing out content that you could download, whether it was a free song, album or episode. Recently, it seems that finding out about this content takes a bit more work…at least that’s the case with the Zune software.

When you’re on the Xbox 360, however, it’s never been easier. In the Zune Video Marketplace, there’s a tab entitled “Free TV”. This is where you can find behind-the-scenes videos, full-length episodes and more all for free. I tend to go through there and purchase content considering that it might be getting the pilot episode of the next show all of my friends gush about on Twitter (which reminds me I still need to watch that first episode of “American Horror Story”.)

If you don’t have an Xbox 360, however and still want to take advantage of free TV and music content, I have a couple of recommendations. First off would be to look at the top albums for any given week. Most times, one of those top albums is a free one because people have been taking advantage of it. If that’s not the case, then go through some of the individual genres. The free album might not be available on the top level, but will be highlighted via the genre it’s in.

As far as TV content goes, the best place to start would be brand new TV, TV shows that are just getting off the ground. Sometimes the first episode ever of a show is available for free — I’m guessing because this makes the show available to a wider audience and helps a new show get off the ground. I managed to find the new NBC show “Smash” this way. Yes, it’s available in the Zune Marketplace.

I would hope that Microsoft develops a better system for letting consumers know (across all channels) that there is free content to be had. Whether that’s through a blog post, social media, Inside Xbox video, whatever, this content should be brought better to people’s attention.

In the meantime, put on your Indiana Jones hat and do traveling through the Marketplace (if you’re using the Zune software on PC). You’ll never know what little hidden gems you may find.

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